Dan is professional, personable, and reliable. I got heaps of fine powder and water inside my phone - much worse than your average water damage. It looked "like a fire extinguisher had gone off" inside my phone! Dan was able to fix it for just over half the price that my other place charged.
I would give zero stars if I could. Dan is a nice guy but if you need anything major done with your computer I highly suggest going somewhere else! My issue started with me only needing a new charger because the one I had bought from him only lasted a year where my original charger from apple lasted 6 years, it was a little irritating but I didn't make a big deal about it. He said he needed to do a diagnostic check on my computer to see if it were the charging unit that needed replacing or the charger itself (completely understandable). He contacted me a few days later saying he needed to back up all my files and completely reload the operating system because my computer was not opening the system preferences and was responding very slowly, up until this point it had been slow but I hadn't had any problems with it so this was news to me. I asked him if I would lose anything, he said he would back up all my files and the only thing he could foresee me losing would potentially be apps I might have to reinstall later so I agreed. When I got my computer back, it was like I had turned on a brand new computer, everything was wiped clean and there was a back-up folder on my desktop but every single picture I had ever had was gone. I had pictures of family pets that have died, my grandma and one of my close friends who have passed away, pictures from trips, family pictures, videos of loved ones that I hardly see, 10+ years worth of pictures and videos that are absolutely irreplaceable. If I had known there was any chance of me losing them all I would have gone through apple and backed up my pictures, but Dan assured me I wouldn't lose anything. My best advice: you may pay more but go through the manufacturer of your computer, you are much less likely to lose precious things from your computer, you may pay more but its so much more worth it. I will never, EVER go here again and I suggest to anyone they think long and hard before taking their computer here. What I thought was a simple solution turned into me losing precious, irreplaceable memories.
Great service and very knowledgeable and extremely fair in price. Can fix about anything electronic.
Excellent affordable service. Treats his customers right! Thanks for taking such good care of us!
reasonable price and speedy service.
I Fix Tronix is a US Store based in Big Rapids, Michigan. I Fix Tronix is located at 605 S 3rd Ave FF, Big Rapids, MI 49307, USA.
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